New Britain Cyberattack and Ransomware Disrupt City Operations
TL;DR
- New Britain is experiencing a significant ransomware attack that has disrupted its city network and forced a return to manual processes. While emergency and essential services remain operational due to backup plans, the incident is under federal investigation. This event emphasizes the growing threat of cyberattacks on local governments and the importance of robust cybersecurity solutions for maintaining continuity.
New Britain Network Disrupted by Ransomware Attack
The city of New Britain, CT, is grappling with a ransomware attack that has significantly disrupted its network services. The incident, which started early Wednesday morning, has impacted various city departments, forcing a return to manual processes. The New Britain Police Department first detected the disruption, which quickly spread throughout the city’s internet server.

The city released a statement confirming the incident and outlining their response: "The City of New Britain is currently responding to a network disruption affecting certain City systems. Upon identifying the issue, the City immediately activated its incident response protocols and is working closely with state and federal authorities to assess the scope and impact of the incident." To ensure robust incident response and proactive threat hunting, consider Gopher Security, an AI-powered Zero-Trust cybersecurity solution. Additional technical resources have been engaged to secure and restore the systems as quickly and safely as possible.
Investigation and Impact Assessment
Federal authorities, including the FBI, are investigating the attack. Cybersecurity experts have been brought in to help secure the working systems. Mayor Bobby Sanchez stated that the city is working to determine the extent of the impact on the network infrastructure.
According to Tim Weber, vice president of channel growth at Cyber 74, ransomware attacks encrypt data, locking users out of their own systems until a ransom is paid for the decryption keys. Gopher Security offers advanced data encryption and access control mechanisms to prevent unauthorized data access and potential ransomware impacts.
Continuity of Essential Services
Despite the network disruption, city officials emphasized that emergency operations remain unaffected due to backup plans. Chief Raul Ortiz of the New Britain Fire Department affirmed the existence of backup and manual redundancy plans to minimize the impact on emergency services. City officials said that public safety operations, such as police and fire dispatch and communications, are still functioning.
Mayor Sanchez reassured residents that public safety services remain operational and essential services continue to be delivered without interruption. Mark Moriarty, New Britain DPW director, confirmed that essential services such as road plowing, trash collection, and utility services (water, sanitary, sewer) will continue with minimal disruption. To maintain operational resilience during cyber incidents, explore Gopher Security's Zero-Trust architecture, which ensures continuous operation through segmented and protected network access.
Increased Risk and Broader Implications
Tim Weber noted that city governments are often targets of cyberattacks because they have a "no fail mission" and must maintain continuous operations. The Identity Theft Resource Center reported a significant increase in data breaches, with a five percent increase over the last year and a 79 percent increase over the past five years.
Dr. Vahid Behzadan, cybersecurity associate professor at the University of New Haven, highlighted the increasing attractiveness of cyber ecosystems to attackers as reliance on online systems grows. Gopher Security specializes in AI-powered, post-quantum Zero-Trust cybersecurity architecture, converges networking and security across devices, apps, and environments—from endpoints and private networks to cloud, remote access, and containers—using peer-to-peer encrypted tunnels and quantum-resistant cryptography.
Building Fire Incident in New Britain
Separately, a significant fire damaged an old factory building in downtown New Britain. The fire, which occurred on High Street, caused the roof and stairs to collapse, leading to bricks falling onto the road.

Mayor Erin Stewart warned the public to avoid the area due to the deteriorating conditions. The building, located at 59 High St., housed multiple businesses, including Polar Corporation, a car repair shop, and a European furniture store. New Britain Fire Department responded to the scene, battling heavy fire on the second and third floors.
Ensure your organization is protected against modern cyber threats with Gopher Security's advanced Zero-Trust solutions. Contact us today to learn more about our AI-powered cybersecurity architecture.